Management 624
 High Performance Work Systems

 

Overview of Berne's Theory of Group Structure

Eric Berne proposed that group structure can be viewed as three concentric circles. The inner most circle represents leadership and that within it are two roles -- task and social. The task role is to ensure that the goals of the organization are accomplished and the social role is create a cohesive group.

In any group, the two roles can be fulfilled by one or more people. In successful groups, the two roles are appropriately balanced. For example, Mr. Hewlett is often considered to be an inventive genius and Mr. Packard, an organizational genius and together they formed and guided a very successful company -- Hewlett-Packard.

The second circle represents the inner group members. Inner group members share the vision, values and goals of the members of the leadership circle.  They are committed to the success of the organization and are willing to invest their time and energy to the accomplishment of the groups goals. Emotionally they identify with the organization.

The third circle represents the outer group members. Outer group members belong to the group often for tangible reasons. It may be that their is no other group at the time available to them or that they are their for the paycheck or job security. They are often seen as the first ones to leave each day or when someone makes them a better monetary offer. They have little emotional connection to the organization.

The role of those in the leadership role is to maximize the percentage of inner group members and minimize the percentage of outer group members. By having a high percentage of members willing to invest themselves to the achievement of goals, Berne expected the organization to be more successful than one with lower percentage of inner group members.

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This page was last modified March 11, 2013
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